Thank you for shopping at Crocodile Baby Store! For any questions regarding customer service, gift registries, or purchasing online please feel free to give us a call at 604-742-CROC(2762)or at 1-866-761-CROC(2762). Our dedicated and knowledgeable staff is available every day from 10AM to 6PM and Sundays from 11AM to 5PM. For a detailed description of Crocodile's services and store policies please see the links and information provided below.
Accounts & Registries
How to create an account
How to create a registry
Oops, i forgot my password...
Making changes to your registry
Item deleted form my registry?
How to find a friend's registry?
Ordering Online
Online pricing
How to purchase online
How to purchase from a registry
Phone purchases
International purchases (Outside US & Canada)
What is a special order?
How to use my store credit online
My item is out of stock...
Gift Wrap & Gift Cards
How will my friend know who this gift is from?
Adding a personalized greeting to your gift
How to add a gift card
Free gift wrapping
Shipping & Handling
What is a handling fee?
Shipping Costs
Shipping methods
Shipping to the USA Free shipping
In-store pick-up
Delivery and Set-up for in-store purchases
Store Policies
In store discounts
Returns and exchanges in store
Store credit
Returns and exchanges for on sale items
Returns and exchanges for special orders
Returns and exchanges online
